Effective Date: 04-Aug -2024

Thank you for shopping at bloomnglow.in. We are committed to delivering your orders in a timely and efficient manner. Please review our shipping and delivery policy below.

1. Shipping Destinations

We currently ship only within India. If your location is not listed, please contact our customer service team at bloomnglowfemi9@gmail.com for assistance.

2. Processing Time

• Order Processing: Orders are processed within 2 business days after payment is received. Please note that processing time does not include weekends or holidays.
• Order Confirmation: You will receive an order confirmation email with details of your purchase once your order has been placed.

3. Shipping Methods and Delivery Times

• Standard Shipping: Delivery typically takes 2- 5 business days after your order has been processed.
• Expedited Shipping: If you choose expedited shipping, delivery typically takes 2-3 business days after processing.

4. Shipping Costs

• Shipping Fees: Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Any applicable taxes, duties, or customs fees are the responsibility of the customer.
• Free Shipping: We offer free standard shipping on orders over Rs.450/- within Chennai.

5. Order Tracking

• Tracking Information: Once your order has been shipped, you will receive an email with tracking information so you can monitor your shipment's progress.
• Tracking Issues: If you do not receive tracking information or if there is an issue with tracking your order, please contact our customer service team at Bloomnglowfemi9@gmail.com

6. Delivery Issues

• Delayed or Lost Shipments: While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control. If your order is significantly delayed or lost, please contact us for assistance.
• Incorrect Address: Please ensure that all shipping information is correct before finalizing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.
• Damaged or Missing Items: If your order arrives damaged or with missing items, please contact us within 2 days of delivery at Bloomnglowfemi9@gmail.com

We will work with you to resolve the issue.

7. Changes and Cancellations

• Order Changes: If you need to make changes to your order or shipping address, please contact us immediately at Bloomnglowfemi9@gmail.com
• We will do our best to accommodate changes before the order is shipped.
• Order Cancellations: Once an order has been processed, it cannot be cancelled. Please refer to our Refund Policy for more information on returns and exchanges.

8. International Shipping

Currently, we don't ship Outside India.

7. Contact Us

If you have any questions or concerns about our shipping and delivery policy, please contact us at:
BloomnGlow

bloomnglowfemi9@gmail.com

Phone: +91-9791007968

2/16 East Circular Road, Mandevellipakkam

Chennai - 600028.